Project-based business mode
CTPC  develops a project-based  mode  in  doing its  language-related  business.  For  each project, either huge volumes of corporate documents from multi-billion dollar Fortune 500  or a single sheet of academic record brought in by a university student, a  professional account manager   will  be  assigned  to  take  charge  of   the   whole    process,  facilitating   smooth communication  between   the   customer  and   our  language   staff,  and  make  necessary adjustments according to the customer’s follow-up requirements.

In-process quality control
ISO 9000 certified, CTPC has developed a streamlined project management process based on its  over  30 years’ experience in language  service  provision.  In  providing top-leveled language services, CTPC’s in-process  quality control put  emphasis on  the earlier stage task assignment, translation data (glossaries, terminologies, etc.) production and provision (to our language staff), and a strict control over each version of a specific project throughout the whole process.

Customer privacy & confidentiality protection
Apart from our quality assurance in language service provision, CTPC has also accumulated rich  experience  in   customer  nbsp;service,  the  most  important  of   which   are   customer  communication  and  customer privacy and confidentiality protection. CTPC has an excellent reputation in providing  value-added service to our customers while promoting the interest of our  contracted   freelancers, and  we will  sign  various  confidentiality  agreements  with  the parties  concerned  according  to  the  specific  requirements  of   our   customers   and  their documents.